FAQ

  • What areas do you serve?

    We proudly serve all of Johnson County and the surrounding communities. If you’re nearby and need tech help, we’re happy to come to you or assist remotely.

  • Do you offer on-site service?

    Yes. We provide on-site support for homes and small businesses, along with remote assistance for issues we can handle online.

  • How quickly can you come out?

    Most service calls can be scheduled within 24–48 hours, and remote support is often available the same day.

  • Do you charge for diagnostics?

    Yes — we offer a $25 diagnostic for device repairs.
    If you decide to move forward with the repair, that fee is applied to the final cost.

  • Can you repair my phone or computer screen?

    Absolutely. We handle cracked screens, hardware issues, and performance problems for phones, tablets, and computers.

  • What does your network setup include?

    Our network services include Wi-Fi installation, router configuration, eliminating dead spots, optimizing signal strength, and securing your network with firewalls or VPNs.

  • Do you work with small businesses?

    Yes — we help small businesses with websites, security, IT support, data solutions, and automation. Whether you’re just starting out or improving what you already have, we’re here to help.

  • How much do your services cost?

    Pricing varies by project, but we keep everything straightforward.

    Device Repairs start at $49

    Network & Security services start at $89

    Websites start at $299

    Data & Automation starts at $149

    We’re always upfront about pricing before any work begins.

  • What payment methods do you accept?

    We accept cash, card, and digital payments. For business services, invoicing is also available.

  • Do you provide warranty or guarantees?

    Yes. All repairs come with a service guarantee, and website or automation work includes post-launch support to make sure everything runs as expected.

  • Can you help with older devices or systems?

    Of course. We take pride in troubleshooting and improving older devices — often giving them new life without the cost of replacement.